Aesthetic Services Spa Policies
RETURNS
Products may be returned within 30 days of purchase if unopened.
Opened products will only be allowed to be returned if it is determined by a provider that the patient suffered an allergic reaction.
All returned products require a receipt and must be returned to the site of purchase.
Prescription products cannot be returned.
CHILDREN
To maintain a quiet, relaxing environment, we ask you not to bring children under the age of 13 to the spa unless your child is being seen for treatments. Children under the age of 18 must be accompanied by an adult.
GIFTCARDS
SBC Aesthetics & Spa offers gift cards for any service package or dollar amount. Gift cards are non-refundable and expire one year after the issue date.
CANCELLATIONS & DEPOSITS
We will need a credit card or gift card number to keep on file to book appointments.
If you need to cancel or reschedule your appointment, we respectfully request you do so 48 hours in advance so that the esthetician/clinician can schedule another client.
Any appointment that a client no-shows and/or cancels within 24 hours will have a $50 fee automatically charged to the credit card on file.
A $100 non-refundable deposit is required to book and confirm every advanced treatment (Microneedling, CO2 laser, Deka Motus, Subnovii, Emsculpt Neo, and Emtone body treatments, Filler, Botox, and PRP (face and hair). This deposit will be deducted from your final balance. The remainder of your balance is due immediately upon completion of the service.
All appointments and booking fee deposits are NON-REFUNDABLE. If you cancel within 24 hours the deposit is transferable.
PAYMENT
We accept most major credit cards, personal checks, and cash.
QUIET, PLEASE
SBC Aesthetics & Spa is a special place created for relaxation and therapeutic healing. Please turn off your cell phones and pagers and speak quietly.