For 42 years, Daniel and Mary G. have been partners in life, sharing countless memories, from hiking the Grand Canyon to whale watching. Their travels across the country have only strengthened their bond. But recently, their journey took an unexpected and frightening turn.
While hiking with their dog one day, Mary suddenly experienced severe abdominal pain. “I’ve never seen anyone in that much pain,” Daniel recalled. “It was heartbreaking to watch her suffer.” They rushed to the emergency room at a hospital they believed to be reputable, but the care they encountered left them shaken. Without comprehensive testing, the doctor delivered devastating news.
“The doctor just turned to me and said, ‘Your wife probably has ovarian cancer,’” Daniel said. “He said it like it was nothing, without any concern or compassion. It was hard to process.”
Devastated, the couple was left to grapple with this terrifying news and figure out what steps to take next. Amid their fears, Daniel faced a question he could hardly bear.
“What do you say when your wife turns to you and asks, ‘Am I going to die?’” Daniel said, fighting back tears.
The ER doctor’s coldness only compounded their distress. “The doctor had no use for us. We were just old people in their way,” Daniel said.
In the midst of their fear and confusion, Daniel turned to a place he knew well — The South Bend Clinic (SBC). Having worked there for three years as a laboratory technician before retiring, he reached out to the Obstetrics/Gynecology department and to SBC physicians Dr. Sara Baumgarter and Dr. Emily Heasley.
From the moment he made the call, they were met with something far different than they had experienced before — compassion. “They took our concerns seriously and told me they would call back. And within the hour, we had an appointment,” Daniel recalled.
In contrast to their previous experience, the care they received at SBC was a lifeline. Dr. Baumgartner quickly diagnosed Mary with ovarian torsion, a condition requiring emergency surgery — but not cancer, as the ER doctor had suggested.
“We knew immediately that we were in good caring hands,” he shared. “There was empathy. There was caring. There was compassion. This should be the standard for care.”
Mary’s surgery was a success, and the couple is now focused on her recovery. In retirement, Daniel cherishes spending more time with Mary, whom he lovingly refers to as the “glue” of their family.
“She means everything to me,” he said, his voice full of emotion. “I can’t imagine my life without her.”
When asked what he would say to the SBC team, Daniel’s response was simple but heartfelt: “Thank you, thank you, thank you. The care here is perfect. Please don’t change a thing.”
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